Our General Policies

  • Check-in/check-out times are flexible, depending on how busy we are.
  • Only guests aged 18 and over may book accommodation.
  • We are a non-smoking establishment.
  • We’re sorry, but, as the name suggests, cats live here, and the guestrooms are close together, so we cannot accept pets or children under 12. Please do not ask.
  • Please note that the bedrooms and bathrooms are located on the second floor, and therefore may not be suitable for those who have difficulty with stairs.
  • Extra guests: The Brighton Room and the New England Room are suitable for up to two people each. At the moment, we have no facilities to accommodate extra guests.
  • Damage/stains: Guests will be charged the cleaning or replacement price for any stains/damages. We are not monsters. Accidents happen. The sooner you tell us the better! No charge will be levied for things that can be rescued/cleaned by letting us know immediately.
  • Cancellations: Because we’re a very small B&B, cancellations and no-shows affect us significantly. All cancellations must therefore be made at least 21 days in advance of your scheduled arrival for a full refund of your deposit. (Please allow one month from the date you had originally booked for your deposit to be refunded.) In certain circumstances (assessed at the time of cancellation) we can offer a gift certificate for a stay in the future.
  • Cancellations at least 21 days in advance of scheduled arrival: Deposit refunded.
  • Cancellations made fewer than 21 days in advance of scheduled arrival: Deposit not refunded and, if we are unable to re-book the room, a charge will be made for the additional amount owed for each night reserved.
  • Note that early departures are considered cancellations, and in most cases*, the full amount of the booking will be charged.

*This is New England, and a rainy or snowy day when you’d planned for sunshine doesn’t count as a reason to cancel or shorten your  booking. (Besides, there are plenty of things to do in and around Brattleboro, whatever the weather!) We also expect that our guests to have read a bit about us, our home and our neighborhood. We are a family home on a residential downtown street. No doilies. No champagne (unless you bring your own!) No hot tubs. LOTS of books, games, a warm welcome, cozy quarters – and cats.

ABOUT COVID

Cooler weather brings the return of an uptick in COVID cases. We monitor what the CDC has to say about risk, and we may require guests produce proof of the latest available vaccination/booster if cases increase. We will update this website to let prospective guests know when/if this happens.

Thank you in advance for helping to keep us, our guests, and our community safe and well.

We continue to provide hand sanitizer and air purifiers in the guest bedrooms and, if the situation changes, we will respond immediately with whatever measures the CDC/WHO recommend, including requiring masks in the common areas of the One Cat. (N95 masks will be provided if needed.)

Given what we’ve learned from COVID, we still feel it is safer not to come into your space for daily cleans in the guest bedrooms and bathrooms. Each will be stocked with extra provisions – towels, toilet tissue, coffee, tea etc. – and you can request anything from us if you need it/collect it at the front desk. Longer stays will include refreshing the bathroom and changing the bed linen mid-stay unless guests prefer we don’t enter the rooms.